At Sustainable Food Center, we are committed to connecting Texans with local food programs that deliver more fruits and vegetables to their tables through our SFC Help Desk.

Receive Bilingual English and Spanish Support

Six days a week, our dedicated SFC Help Desk, staffed by friendly and knowledgeable promotoras (community advocates), offers real-time information to communities across Texas in both English and Spanish.

Our team is committed to ensuring you have the information and resources you need to make the most of local food programs and benefits. Whether you need information on local food programs, using SNAP and WIC benefits, or accessing fresh, nutritious food for your family, our dedicated team is here to support and guide you every step of the way. Don’t hesitate to reach out—we’re here to help!

Call us: (512) 730 – 1807

Hours: Monday – Saturday from 9 AM – 12 PM

Why the SFC Help
Desk Matters

We know it can be hard to find information about how and where to access affordable, nutritious food in Texas. A lack of available information, neighborhoods without grocery stores, and transportation challenges can make putting delicious, nutritious food on the table difficult.

Our Help Desk promotoras are passionate about breaking down barriers to food access. If you’re looking for resources to help you and your family access MORE local food, the SFC Help Desk is here to assist!

Your Information Source for Fresh Food with SFC Help Desk

Call the SFC Help Desk for Assistance Based on Your Location

Across the State of Texas

  • How to use Double Up Food Bucks Texas: Learn how to double and use your SNAP benefits to buy more fruits and vegetables
  • Locations that offer Double Up Food Bucks: Locate markets and stores across Texas that double your SNAP benefits

In Central and West Texas

  • How to use WIC Benefits: Get information and guidance for using WIC benefits and vouchers at participating local markets
  • Locations that host The Happy Kitchen/La Cocina Alegre®: Learn how to sign up for free cooking and nutrition education classes in your community
  • How to shop local at SFC Farmers’ Markets: Discover how our farmers’ markets offer fresh, affordable produce and artisanal goods, and find out more about their locations and hours
"Since the pandemic, our economic situation changed, and I began to look for resources and learn about WIC from other mothers. I like the SFC Help Desk line because I have called to ask for market hours, programs information, and what I like is that they always call me back."
Amelia R.Double Up Texas Client